Referrals can be a real challenge, especially for those invested in building a strong relationship with their patients. It’s a bummer to let go of the many years you’ve put into developing a patient’s trust, but it happens all the time. You just have to make sure the trade-off goes as smoothly as possible.
Everyone has patients that move or need to leave their dental practice for whatever reason. As part of the service and care we have provided I like to give them a referral to an office where I know they will get the same level of care and quality.
Referring to Another Pankey Dentist
I may not know every dentist that has gone through Pankey, but I know a lot about them. I know they care passionately about dentistry based on their commitment to education and being the best dentist they can be. I also know they have learned the same approach to clinical care that I have and really understand how to connect with their patients. Many have created their own individualized, relationship-based practice.
One of the best resources I have for referrals to dentists in the Pankey family is the “Find a Dentist” link side banner on the Pankey.org website. I can type in their area code and find members of the Pankey Alumni association anywhere my patients are moving to. I use this resource all of the time.
I also know that I get patients referred by other Pankey dentists every month. That’s why when I look at the dues and fees I pay to belong to dental organizations, my Pankey alumni membership is the easiest one to pay. What I get back in rewards is a small cost to market my practice to other Pankey dentists looking for a new dental home for their patients.
What’s your favored referral process? Let us know!