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trust

Leadership Pankey Philosophy 

The Four Universal Promises of Leadership – Part 5

Edwin "Mac" McDonald DDS 0 Comments Clarity, Four Universal Promises, leadership, trust, Trustworthy, Universal Promise

In previous parts of this series, we looked at leadership, the commitment it requires, and the first three of four

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Community 

Miracle Makers

Paul Henny DDS 2 Comments community, Doctor-Patient Relationship, health-centered, miracle makers, Relationship-based, trust

As the Pankey community begins to re-open its practices, reports indicate that most patients are responding with high levels of

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Communication Dentistry 

Selling Dentistry

Deborah Bush, MA 0 Comments Building Relationships, dentistry, trust

Janet Hagerman’s book, Selling Dentistry – Ethically, Elegantly, Effectively, presents a provocative and compelling analysis of how sales opportunities are

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Communication Dentistry 

We’re There for You!

Michael J. Scherb, DMD 0 Comments Communication, Helping, Patient Care, trust

How many of us have had a patient call who was really upset with us or our office? The other

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Practice Management 

The Last Frontier of Trust

Edwin "Mac" McDonald DDS 1 Comment Personal Growth, trust

How can a patient trust you, if you don’t even trust yourself? Let’s dive in: Trusting Yourself The last frontier

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Communication Practice Management 

Referring Your Patients to a Dentist You Trust

Lee Ann Brady DMD 0 Comments community, referral, trust

Referrals can be a real challenge, especially for those invested in building a strong relationship with their patients. It’s a bummer

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ADA CERP Recognition


The Pankey Institute is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

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One Crandon Boulevard
Key Biscayne, FL 33149

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