relationship Archives - PankeyGram

Communication Practice Management

Trust in Relationship-Based Practices

Edwin "Mac" McDonald DDS 1 Comment leadership, Personal Growth, relationship

What is trust and why does it matter in the relationship-based practice? Writer and public speaker Steven M. R. Covey

Continuing Education

What’s the Benefit of Small Group Learning?

Denison E. Byrne, DDS, MAGD 0 Comments dental study club, learning, relationship, study clubs

Small group learning is the linchpin of lifelong professional satisfaction. My partner Nancy and I are excited to be the

Communication Practice Management

Become a World-Class Listener Part 2

Bill Gregg DDS 1 Comment Communication, Patient Communication, relationship

Listening is a skill everyone likes to talk about but very few actually know how to enact. It’s more challenging

Communication Practice Management

Become a World-Class Listener Part 1

Bill Gregg DDS 1 Comment Communication, Listening, Patient Communication, relationship

Dr. Pankey had an advantage most of us do not that made him a world-class listener. Often labeled a disability,

Communication Practice Management

Trust in the First 10 Seconds

Bill Gregg DDS 0 Comments Communication, Listening, relationship

Do you want to develop an emotionally engaged, relationship-based practice where people choose you over the insurance-driven option? It is

Communication Practice Management

On Providing a Fix vs an Experience: Part 1

Will Kelly DMD 0 Comments co-discovery, Communication, relationship, Value

What makes dental care a valued investment versus a fix patients choose begrudgingly? One morning I had an automobile breakdown

Powerful Questions in a Pre-Clinical Dental Conversation

Brad Weiss 1 Comment New Patients, relationship

As a maximizer, I’m always tweaking processes to try to make things a little better. A few years back on the

Communication Occlusion Practice Management

Becoming a Relationship-Based Advocate for Patient Health

Bill Gregg DDS 1 Comment Dental Hygiene, Health, relationship

Dentistry is rapidly segmenting into two distinct professions. One will be what most patients think of as traditional dentistry. The

Practice Management

Please Bring Your Smartphone: Part 1

Will Kelly DMD 0 Comments marketing, relationship

It’s been a decade and a half since I hung my shingle. While setting up and decorating my first office,

Communication Practice Management

Know Your Patient: Part 1

Edwin "Mac" McDonald DDS 0 Comments Communication, relationship

Knowing your patient beyond their surface structure is essential. It is a process of discovery that is fueled by curiosity.