True Listening in the Pre-Exam Interview
An essential technique in effective listening with new patients involves an interviewing discipline known as “bracketing.” Psychiatrist and author M.
Read moreAn essential technique in effective listening with new patients involves an interviewing discipline known as “bracketing.” Psychiatrist and author M.
Read moreTip 1: Develop the Habit of Clearing Your Mind as Your Move from Patient to Patient One of the hardest
Read moreI have spent the last 27 years developing my abilities to restore patients to the dental health they desire. One
Read moreAsk One More Question One of the ways I have learned to Stay in the Question is to practice asking
Read moreI think all dentists would agree that mutually beneficial and enjoyable relationships with patients are key to a dental practice’s
Read moreI had a great reminder recently while I was working with a patient that listening to patients’ intuitions and beliefs
Read moreWe had another interesting week at the dental office when a patient (I’ll call Ron) came in. Ron has been
Read moreOne evening I was seated next to a new acquaintance at a dinner party. As we began the conversation, I
Read moreDoctor L.D. Pankey would often say to me, “Communicate with others by making your examples relevant to the other person’s
Read moreStaying in the question — staying curious about what more you can learn about each dental patient and the intention
Read moreHere are three tips that have helped me in organizing my practice so we can best manage same-day emergency patients
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