Patient Communication

Communication Materials 

The Surprising Impact of Flavored Topical Anesthetic

July 8, 2020 Lee Ann Brady DMD 5 Comments Communication, Doctor-Patient Relationship, Flavored Topical Anesthetic, Patient Communication

When I bought my dental practice in Glendale, Arizona, eight years ago, they were offering patients a choice of flavors

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Communication Oral Health 

Your Patients Want to Know…How to Better Control Diabetes through Oral Health

October 23, 2019October 23, 2019 Deborah Bush, MA 1 Comment Diabetes, Gum Inflammation, Healthy Regimen, Oral Health, Patient Communication

When it comes to diabetes, let your patients know about the impact oral inflammation can have on their health. Explain

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Communication Practice Management 

How to Have Meaningful Discussions

February 3, 2019February 4, 2019 Bill Gregg DDS 1 Comment Communication, Listening, Patient Communication

It’s critical to have discussions with team members about what behavioral influence entails. Behavioral conversations are efforts with patients to

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Esthetics Treatment Planning 

Anterior Segment Aesthetic Ratio

January 21, 2019January 21, 2019 Lee Ann Brady DMD 0 Comments Aesthetics, Patient Communication, treatment planning

Aesthetic Zone ratios is one of many ways to evaluate the appearance of a patients smile, and also to plan

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Esthetics Treatment Planning 

Anterior Aesthetic Zone Ratio

January 15, 2019January 13, 2019 Lee Ann Brady DMD 0 Comments Aesthetics, Ownership, Patient Communication, treatment planning

There are many different ways to assess and diagnose the aesthetics of a smile. I love learning a different approach,

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Communication Treatment Planning 

The Patient’s Journey

October 24, 2018October 22, 2018 Mark Murphy DDS 0 Comments case acceptance, Communication, Patient Communication

Providing healthier mouths to patients and doing more fulfilling dentistry (and making more money as a result) are admirable goals

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Communication 

Becoming More Trustworthy

August 31, 2018August 22, 2018 Edwin "Mac" McDonald DDS 1 Comment Communication, Know Your Patient, leadership, Listening, Patient Communication

Trust is a central facet of human interaction, one that cannot be ignored in a dental or business setting. This

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Communication Practice Management 

Become a World-Class Listener Part 2

August 13, 2018July 17, 2018 Bill Gregg DDS 1 Comment Communication, Patient Communication, relationship

Listening is a skill everyone likes to talk about but very few actually know how to enact. It’s more challenging

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Communication Practice Management 

Become a World-Class Listener Part 1

August 10, 2018July 17, 2018 Bill Gregg DDS 1 Comment Communication, Listening, Patient Communication, relationship

Dr. Pankey had an advantage most of us do not that made him a world-class listener. Often labeled a disability,

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Communication Practice Management 

How to Show You Care

May 10, 2018May 10, 2018 Mary Osborne RDH 0 Comments Listening, Patient Communication, patient satisfaction

Our good intentions and true thoughts surrounding a difficult situation with a patient can get lost in the communication process.

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Communication Practice Management 

In the Details: Personal Patient Care

May 9, 2018May 10, 2018 DeAnne Blazek DDS 0 Comments Know Your Patient, Listening, New Patients, Patient Communication

Throughout my dental hygiene, dental school, and residency programs, I was blessed to have exceptional instructors and role models. All

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