The Never-Ending Patient Interview
In the year 1958, Dr. L. D. Pankey asked one of his most devout students to join him and teach
Read MoreIn the year 1958, Dr. L. D. Pankey asked one of his most devout students to join him and teach
Read MoreSmile behavior is influenced by the individual’s feelings about their smile. Smiles are an integral part of human communication. They
Read MoreAfter practicing dental hygiene for more than twenty years, I went to work in the office of Dr. Doug Roth
Read MoreIn dentistry, we’re clear about the connections among the teeth, the muscles, the bone, and the joints—and how all these
Read MoreAn essential technique in effective listening with new patients involves an interviewing discipline known as “bracketing.” Psychiatrist and author M.
Read MoreTip 1: Develop the Habit of Clearing Your Mind as Your Move from Patient to Patient One of the hardest
Read MoreI have spent the last 27 years developing my abilities to restore patients to the dental health they desire. One
Read MoreAsk One More Question One of the ways I have learned to Stay in the Question is to practice asking
Read MoreI think all dentists would agree that mutually beneficial and enjoyable relationships with patients are key to a dental practice’s
Read MoreI had a great reminder recently while I was working with a patient that listening to patients’ intuitions and beliefs
Read MoreWe had another interesting week at the dental office when a patient (I’ll call Ron) came in. Ron has been
Read More