Patient Communication Archives - PankeyGram

Practice Management

Setting The Stage at Every Dental Visit

J. Michael Rogers, DDS 0 Comments dentistry, Patient Communication, Patient-Centered, Practice of Dentistry

I have spent the last 27 years developing my abilities to restore patients to the dental health they desire. One

Pankey Philosophy

Staying in the Question – Part 3

Mary Osborne RDH 0 Comments Communication, Doctor-Patient Relationship, Pankey Philosophy, Patient Communication, Question, Understand

Ask One More Question One of the ways I have learned to Stay in the Question is to practice asking

Pankey Philosophy Practice Management

What Type of Patient Relationship Distinguishes a Health-Centered Dental Practice?

Paul Henny DDS 0 Comments dentistry, Doctor-Patient Relationship, Pankey Philosophy, Patient Communication

I think all dentists would agree that mutually beneficial and enjoyable relationships with patients are key to a dental practice’s

Pankey Philosophy

Trusting Dental Patient Intuition

Lee Ann Brady DMD 0 Comments Communication, Doctor-Patient Relationship, leadership, Pankey Philosophy, Patient Communication

I had a great reminder recently while I was working with a patient that listening to patients’ intuitions and beliefs

Communication Pankey Philosophy

My Patient Ron

Paul Henny DDS 0 Comments Communication, Doctor-Patient Relationship, Pankey Philosophy, Patient Communication

We had another interesting week at the dental office when a patient (I’ll call Ron) came in. Ron has been

The Wonder of Relevant Examples – Part 2

Richard Green DDS MBA 1 Comment Communication, Doctor-Patient Relationship, leadership, Pankey Philosophy, Patient Communication, Team

One evening I was seated next to a new acquaintance at a dinner party. As we began the conversation, I

The Wonder of Relevant Examples – Part 1

Richard Green DDS MBA 1 Comment Communication, dentistry, Doctor-Patient Relationship, leadership, Patient Communication, Team

Doctor L.D. Pankey would often say to me, “Communicate with others by making your examples relevant to the other person’s

Staying in the Question – Part 2

Mary Osborne RDH 0 Comments Communication, dentistry, Doctor-Patient Relationship, Patient Communication, Team

Staying in the question — staying curious about what more you can learn about each dental patient and the intention

Practice Management

3 Tips that Have Helped Me Manage Emergency Appointments

Kelley Brummett DMD 1 Comment Appointments, Emergency, Patient Care, Patient Communication

Here are three tips that have helped me in organizing my practice so we can best manage same-day emergency patients

Practice Management

Your Patients Want to Know You Are Thinking of Them During the Holidays

Deborah Bush, MA 2 Comments Holiday, Patient Communication, Patient Understanding, Wellbeing

When leaves are turning red and yellow and grasses are turning shades of pink and brown, most of us start

Communication Team

Check-In and Debrief at the Dental Visit

Mark Kleive DDS 3 Comments Dental Check-In, Patient Care, Patient Communication, Patient Understanding, Patients, Practice Style

When I think of the small things my practice does on an everyday basis that have a big impact on

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