Patient Communication Archives - PankeyGram

Communication Pankey Philosophy

True Listening in the Pre-Exam Interview

Paul Henny DDS 1 Comment Acceptance, Active Listening, Bracketing, Doctor-Patient Relationship, Patient Communication

An essential technique in effective listening with new patients involves an interviewing discipline known as “bracketing.” Psychiatrist and author M.

Tips for Being More Present with Patients

Kelley Brummett DMD 1 Comment Communication, Doctor-Patient Relationship, leadership, Pankey Philosophy, Patient Communication, Team, treatment planning

Tip 1: Develop the Habit of Clearing Your Mind as Your Move from Patient to Patient One of the hardest

Practice Management

Setting The Stage at Every Dental Visit

J. Michael Rogers, DDS 0 Comments dentistry, Patient Communication, Patient-Centered, Practice of Dentistry

I have spent the last 27 years developing my abilities to restore patients to the dental health they desire. One

Pankey Philosophy

Staying in the Question – Part 3

Mary Osborne RDH 0 Comments Communication, Doctor-Patient Relationship, Pankey Philosophy, Patient Communication, Question, Understand

Ask One More Question One of the ways I have learned to Stay in the Question is to practice asking

Pankey Philosophy Practice Management

What Type of Patient Relationship Distinguishes a Health-Centered Dental Practice?

Paul Henny DDS 0 Comments dentistry, Doctor-Patient Relationship, Pankey Philosophy, Patient Communication

I think all dentists would agree that mutually beneficial and enjoyable relationships with patients are key to a dental practice’s

Pankey Philosophy

Trusting Dental Patient Intuition

Lee Ann Brady DMD 0 Comments Communication, Doctor-Patient Relationship, leadership, Pankey Philosophy, Patient Communication

I had a great reminder recently while I was working with a patient that listening to patients’ intuitions and beliefs

Communication Pankey Philosophy

My Patient Ron

Paul Henny DDS 0 Comments Communication, Doctor-Patient Relationship, Pankey Philosophy, Patient Communication

We had another interesting week at the dental office when a patient (I’ll call Ron) came in. Ron has been

The Wonder of Relevant Examples – Part 2

Richard Green DDS MBA 1 Comment Communication, Doctor-Patient Relationship, leadership, Pankey Philosophy, Patient Communication, Team

One evening I was seated next to a new acquaintance at a dinner party. As we began the conversation, I

The Wonder of Relevant Examples – Part 1

Richard Green DDS MBA 1 Comment Communication, dentistry, Doctor-Patient Relationship, leadership, Patient Communication, Team

Doctor L.D. Pankey would often say to me, “Communicate with others by making your examples relevant to the other person’s

Staying in the Question – Part 2

Mary Osborne RDH 0 Comments Communication, dentistry, Doctor-Patient Relationship, Patient Communication, Team

Staying in the question — staying curious about what more you can learn about each dental patient and the intention

Practice Management

3 Tips that Have Helped Me Manage Emergency Appointments

Kelley Brummett DMD 1 Comment Appointments, Emergency, Patient Care, Patient Communication

Here are three tips that have helped me in organizing my practice so we can best manage same-day emergency patients

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