L. D. Pankey’s Philosophy Starts to Unfold
When L.D. Pankey returned to Coral Gables from the International Congress of Dentists in Paris, in 1931, knew he needed
Read more
Pankey Philosophy
The Story of Dr. Daniel Hally-Smith Part 2—Tell Your Patients the Optimum Treatment, so They Can Decide Based on Knowledge
When L.D. Pankey visited Dr. Hally-Smith in Paris, Hally-Smith was curious about how L.D. could afford to come to the
Read more
A Mother’s Letter
Dr. L.D. Pankey, Sr. (“L.D.”) was born on July 31, 1901. He received his Doctorate in Dental Surgery degree from
Read more
Gratitude and Appreciation
One day an elderly woman came into the office without an appointment. Mrs. Blanchard was a tall woman wearing a
Read more
Believe in Your Ideas. Believe in Yourself.
“Whatever the mind of man can conceive and believe, it can achieve.” — Napoleon Hill When L.D. Pankey was developing
Read more
Dear New Associate
A great doctor-patient relationship is the key to delivering quality care. The ideal model to help people move toward optimal
Read more
Staying in the Question – Part 3
Ask One More Question One of the ways I have learned to Stay in the Question is to practice asking
Read more
What Type of Patient Relationship Distinguishes a Health-Centered Dental Practice?
I think all dentists would agree that mutually beneficial and enjoyable relationships with patients are key to a dental practice’s
Read more
Trusting Dental Patient Intuition
I had a great reminder recently while I was working with a patient that listening to patients’ intuitions and beliefs
Read more
My Patient Ron
We had another interesting week at the dental office when a patient (I’ll call Ron) came in. Ron has been
Read more
The Wonder of Relevant Examples – Part 2
One evening I was seated next to a new acquaintance at a dinner party. As we began the conversation, I
Read more