What Type of Patient Relationship Distinguishes a Health-Centered Dental Practice?
I think all dentists would agree that mutually beneficial and enjoyable relationships with patients are key to a dental practice’s
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Pankey Philosophy
Trusting Dental Patient Intuition
I had a great reminder recently while I was working with a patient that listening to patients’ intuitions and beliefs
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My Patient Ron
We had another interesting week at the dental office when a patient (I’ll call Ron) came in. Ron has been
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The Wonder of Relevant Examples – Part 2
One evening I was seated next to a new acquaintance at a dinner party. As we began the conversation, I
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Your Patients Want to Know About the CPAP Alternative
Most people who seek help for a sleep breathing disorder like snoring or sleep apnea are diagnosed by a sleep
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An Abridged Biography of L.D. Pankey
In 1999, I participated in the writing of a 500-word bio of Dr. Lindsey Dewey Pankey, Sr. for his posthumous
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Slip Slidin’ Away
If you watch one episode of Gordon Ramsay’s Kitchen Nightmares, you will see a repeating theme. Previously great restaurants have
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People Change But Not Very Much
L.D. Pankey famously said, “People change but not very much,” and hearing this for the very first time represented an
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May I Please Have Another Cookie?
I wrote this article 20 years ago for The PankeyGram, and it is still relevant today. As I walked into the room, the
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Stoicism with a Big “S”
Dentistry can be emotionally taxing, and Stoicism helped me to get through some tough times. I am not referring to being a small “s” stoic. In truth, being a stoic
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The Humor of the Master
It has been a life-long observation of mine that leaders who are well-loved, who people are drawn to, who friends
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