Trusting Dental Patient Intuition
I had a great reminder recently while I was working with a patient that listening to patients’ intuitions and beliefs
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leadership
The Wonder of Relevant Examples – Part 2
One evening I was seated next to a new acquaintance at a dinner party. As we began the conversation, I
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The Wonder of Relevant Examples – Part 1
Doctor L.D. Pankey would often say to me, “Communicate with others by making your examples relevant to the other person’s
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Working in Isolation vs. The Power of Shared Experiences
Ancient wisdom has taught us that as “Iron sharpens iron, so one person sharpens another.” I love education and learning.
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Conversational Recall
Over the past few months, I’ve had a series of coaching sessions with frustrated dentists due to many of their
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Slip Slidin’ Away
If you watch one episode of Gordon Ramsay’s Kitchen Nightmares, you will see a repeating theme. Previously great restaurants have
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The Four Universal Promises of Leadership – Part 5
In previous parts of this series, we looked at leadership, the commitment it requires, and the first three of four
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The Four Universal Promises of Leadership – Part 4
In previous parts of this series, we looked at a definition of leadership, the commitment it requires, and the first
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High Engagement Leadership…The Ripple Effect
After my presentation on High Engagement Leadership at the September 2019 Pankey Annual Meeting, a few people asked me about a term that I
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The “First” Principle
I was recently rereading one of Avrom King’s essays and stumbled upon the deeply profound statement: “Fear and love cannot coexist;
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Become a Step Down Transformer
Reactivity is hard-wired into all of us! By definition reactivity is an autonomic function related to a perception of threat.
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