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Know Your Patient

Oral Health 

Your Patients Want Thorough Oral Cancer Screening

July 20, 2020 Deborah Bush, MA 3 Comments Know Your Patient, Oral Cancer, Oropharyngeal Cancer, Patient Screening

Why Patients Want Early Detection For more than a decade, there has been an increase in the occurrence of head

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Communication 

Your Patients Want to Know… All Team Members Care About Them

January 31, 2020 Deborah Bush, MA 0 Comments Building Relationships, Communication, Dental Experience, Doctor-Patient Relationship, Know Your Patient, Relationship-based, The Golden Rule

Every one of you knows from your own experience with care providers that you want to have complete trust in them before accepting their recommended treatment. Your dental patients are no different, and

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Communication Pankey Philosophy 

Never Forget

January 14, 2020 Paul Henny DDS 1 Comment Caring, dentistry, Doctor-Patient Relationship, Empathizing, Know Your Patient

When the art and science of dentistry are reduced down to primarily being about production and code mining, its spiritual

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Pankey Philosophy 

Head, Hands, Heart

January 7, 2020January 6, 2020 Paul Henny DDS 0 Comments Doctor-Patient Relationship, Know Your Patient, L.D.Pankey, Patient Care, Patient-Centered, Personalized Care

L.D. Pankey, when talking about the assimilation of knowledge would say, “First you get it in your hands, then your

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Practice Management Team 

Your Patients Want to Know…You Appreciate Your Team

October 14, 2019October 14, 2019 Deborah Bush, MA 2 Comments Doctor-Patient Relationship, Know Your Patient

A patient’s feeling of comfort and trust is increased when you demonstrate you appreciate your team. Showing appreciation to your

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Communication Practice Management 

The Relationship Based Dental Practice from the Patient’s Perspective

September 30, 2019 Kenneth E. Myers, DDS 0 Comments Doctor-Patient Relationship, Know Your Patient, Patient Understanding, Personalized Care

It’s early in the morning and the first sip of coffee full of that fresh aroma just went down with

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Communication Dentistry 

A Change in Behavior Begins with a Change in Belief

July 26, 2019July 26, 2019 Paul Henny DDS 1 Comment Behavior, Beliefs, Change, Dentists, Doctor-Patient Relationship, Know Your Patient, Patients, Relationships

Three-quarters of human brain growth takes place in the first three years of life. And that represents almost everything except

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Communication 

Becoming More Trustworthy

August 31, 2018August 22, 2018 Edwin "Mac" McDonald DDS 1 Comment Communication, Know Your Patient, leadership, Listening, Patient Communication

Trust is a central facet of human interaction, one that cannot be ignored in a dental or business setting. This

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Communication Practice Management 

In the Details: Personal Patient Care

May 9, 2018May 10, 2018 DeAnne Blazek DDS 0 Comments Know Your Patient, Listening, New Patients, Patient Communication

Throughout my dental hygiene, dental school, and residency programs, I was blessed to have exceptional instructors and role models. All

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ADA CERP Recognition


The Pankey Institute is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The Pankey Institute

The Pankey Institute
One Crandon Boulevard
Key Biscayne, FL 33149

Toll-free: 1.800.4PANKEY (1.800.472.6539)
Phone: 305.428.5500
Fax: 305.428.5567

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