Doctor-Patient Relationship
The Surprising Impact of Flavored Topical Anesthetic
When I bought my dental practice in Glendale, Arizona, eight years ago, they were offering patients a choice of flavors
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Miracle Makers
As the Pankey community begins to re-open its practices, reports indicate that most patients are responding with high levels of
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Self-Discovery During Social Distancing
It may not be this week. It may be next before you have a practice continuation plan in place and
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Should Dentistry Be in the Airway Business?
We are bombarded weekly with ads for this or that course in “airway management” or “how to make money treating sleep
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Your Patients Want to Know… All Team Members Care About Them
Every one of you knows from your own experience with care providers that you want to have complete trust in them before accepting their recommended treatment. Your dental patients are no different, and
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Never Forget
When the art and science of dentistry are reduced down to primarily being about production and code mining, its spiritual
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Head, Hands, Heart
L.D. Pankey, when talking about the assimilation of knowledge would say, “First you get it in your hands, then your
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Your Patients Want to Know… You Love What You Do
Patients gravitate toward and stay loyal to dental practices in which the dentist and care team love what they do. When you
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Your Patients Want to Know…You Appreciate Your Team
A patient’s feeling of comfort and trust is increased when you demonstrate you appreciate your team. Showing appreciation to your
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The Relationship Based Dental Practice from the Patient’s Perspective
It’s early in the morning and the first sip of coffee full of that fresh aroma just went down with
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