Understanding Smiles Part 3
Give patients opportunities to discover what lies beneath their smile Ewelina is part of my office team. She’s from Poland.
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Doctor-Patient Relationship
True Listening in the Pre-Exam Interview
An essential technique in effective listening with new patients involves an interviewing discipline known as “bracketing.” Psychiatrist and author M.
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Tips for Being More Present with Patients
Tip 1: Develop the Habit of Clearing Your Mind as Your Move from Patient to Patient One of the hardest
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A Meditation on the Personalities of Dentists
Introversion and extroversion are psychological preferences first outlined by Carl Jung and then implemented in psychological models such as the
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Staying in the Question – Part 3
Ask One More Question One of the ways I have learned to Stay in the Question is to practice asking
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What Type of Patient Relationship Distinguishes a Health-Centered Dental Practice?
I think all dentists would agree that mutually beneficial and enjoyable relationships with patients are key to a dental practice’s
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Trusting Dental Patient Intuition
I had a great reminder recently while I was working with a patient that listening to patients’ intuitions and beliefs
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My Patient Ron
We had another interesting week at the dental office when a patient (I’ll call Ron) came in. Ron has been
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The Wonder of Relevant Examples – Part 2
One evening I was seated next to a new acquaintance at a dinner party. As we began the conversation, I
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The Wonder of Relevant Examples – Part 1
Doctor L.D. Pankey would often say to me, “Communicate with others by making your examples relevant to the other person’s
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Staying in the Question – Part 2
Staying in the question — staying curious about what more you can learn about each dental patient and the intention
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