On Providing a Fix vs an Experience: Part 3
There are three words on my business card that may seem obscure to patients at first. These words, which come
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Customer Service
Why Your Team Is Critical to Delivering Exceptional Service: Part 2
Exceptional service is more than just a set of benchmarks we strive to reach in the dental practice daily. It’s
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Why Your Team Is Critical to Delivering Exceptional Service: Part 1
No dentist is an island, which is why you’re always hearing about the importance of your team. It’s a lesson
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