Communication Archives - PankeyGram

Pankey Philosophy

Believe in Your Ideas. Believe in Yourself.

Bill Davis 1 Comment Communication, Emotional Intelligence, Pankey Philosophy, Positive Emotion

“Whatever the mind of man can conceive and believe, it can achieve.” — Napoleon Hill When L.D. Pankey was developing

Pankey Philosophy

Staying in the Question – Part 3

Mary Osborne RDH 0 Comments Communication, Doctor-Patient Relationship, Pankey Philosophy, Patient Communication, Question, Understand

Ask One More Question One of the ways I have learned to Stay in the Question is to practice asking

Pankey Philosophy

Trusting Dental Patient Intuition

Lee Ann Brady DMD 0 Comments Communication, Doctor-Patient Relationship, leadership, Pankey Philosophy, Patient Communication

I had a great reminder recently while I was working with a patient that listening to patients’ intuitions and beliefs

Communication Pankey Philosophy

My Patient Ron

Paul Henny DDS 0 Comments Communication, Doctor-Patient Relationship, Pankey Philosophy, Patient Communication

We had another interesting week at the dental office when a patient (I’ll call Ron) came in. Ron has been

The Wonder of Relevant Examples – Part 2

Richard Green DDS MBA 1 Comment Communication, Doctor-Patient Relationship, leadership, Pankey Philosophy, Patient Communication, Team

One evening I was seated next to a new acquaintance at a dinner party. As we began the conversation, I

The Wonder of Relevant Examples – Part 1

Richard Green DDS MBA 1 Comment Communication, dentistry, Doctor-Patient Relationship, leadership, Patient Communication, Team

Doctor L.D. Pankey would often say to me, “Communicate with others by making your examples relevant to the other person’s

The Examination Is Sacred Time

Barry F. Polansky, DMD 0 Comments Communication, dentistry, Examination

Here I share abridged excerpts from my newest book The Porch: A Dental Fable to illustrate why the new patient

Staying in the Question – Part 2

Mary Osborne RDH 0 Comments Communication, dentistry, Doctor-Patient Relationship, Patient Communication, Team

Staying in the question — staying curious about what more you can learn about each dental patient and the intention

Staying in the Question – Part 1

Mary Osborne RDH 0 Comments Attitude, Communication, Skill, Staying In The Question, Team

The art of helping our patients develop ownership of their present condition and their desires for their dental health is

Conversational Recall

Sheri Kay RDH 1 Comment Communication, Conversational Recall, Dental Team, leadership, Success

Over the past few months, I’ve had a series of coaching sessions with frustrated dentists due to many of their

Leadership Pankey Philosophy

Slip Slidin’ Away

Barry F. Polansky, DMD 8 Comments Communication, Comprehensive, leadership, Pankey Philosophy, Passion, Practice growth, Practice of Dentistry

If you watch one episode of Gordon Ramsay’s Kitchen Nightmares, you will see a repeating theme. Previously great restaurants have

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