Communication Archives

Conversational Recall

June 4, 2021June 4, 2021 Sheri Kay RDH 1 Comment Communication, Conversational Recall, Dental Team, leadership, Success

Over the past few months, I’ve had a series of coaching sessions with frustrated dentists due to many of their

Slip Slidin’ Away

October 30, 2020October 24, 2020 Barry F. Polansky, DMD 8 Comments Communication, Comprehensive, leadership, Pankey Philosophy, Passion, Practice growth, Practice of Dentistry

If you watch one episode of Gordon Ramsay’s Kitchen Nightmares, you will see a repeating theme. Previously great restaurants have

Dentistry Treatment Planning

Acute Versus Chronic Dental Pain During COVID-19

August 31, 2020August 31, 2020 Lee Ann Brady DMD 0 Comments Acute Pain, Chronic Pain, Communication, Covid-19, Doctor-Patient Relationship, Listening, treatment planning

Communication Team

Visit Your Dental Lab

August 26, 2020August 24, 2020 Kelley Brummett DMD 2 Comments Communication, Dental Lab, Dental Laboratory, Dental Technician, Relationship-based

Communication Materials

The Surprising Impact of Flavored Topical Anesthetic

July 8, 2020 Lee Ann Brady DMD 5 Comments Communication, Doctor-Patient Relationship, Flavored Topical Anesthetic, Patient Communication

When I bought my dental practice in Glendale, Arizona, eight years ago, they were offering patients a choice of flavors

Communication

People Over Policies

March 16, 2020 Paul Henny DDS 0 Comments Communication, Emotions

Emotions can flare up rather unexpectedly. When it comes to our patients, we need to have our antenna up and

Communication

Your Patients Want to Know… All Team Members Care About Them

January 31, 2020 Deborah Bush, MA 0 Comments Building Relationships, Communication, Dental Experience, Doctor-Patient Relationship, Know Your Patient, Relationship-based, The Golden Rule

Every one of you knows from your own experience with care providers that you want to have complete trust in them before accepting their recommended treatment. Your dental patients are no different, and

Practice Management

Perseverance

December 16, 2019December 16, 2019 Paul Henny DDS 0 Comments Communication, Connect, Dream, Perseverance, Success, vision

According to Markus Zusak, author of The Book Thief, he had to rewrite his book 150-200 times until he was

Communication Pankey Philosophy Practice Management

Five Keys to Success

October 8, 2019 Paul Henny DDS 1 Comment Communication, Dental Mastery

I’d like to tell you about my neighbor up here on Bent Mountain. His name is Mike Stockton. He personally

Communication

Here. Now.

September 23, 2019 Paul Henny DDS 0 Comments Communication, Know Yourself, Mindfulness, Relationship-Driven Practice

While communicating, we can learn to become more mindful of the emotions which are rising up in our body and

Communication Dentistry

Empathizing…an Act of Caring

July 22, 2019 Paul Henny DDS 0 Comments Communication, dentistry, Doctor-Patient Relationship, Empathizing

It seems that “empathy” has become one of the most popular buzzwords in dentistry, and in spite of the popularity

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