Who Tells Your Story?
Lin-Manuel Miranda concludes his iconic musical Hamilton with a piece titled, “Who Lives, Who Dies, Who Tells Your Story.” The
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Practice Management
Know Yourself
The Least Understood Part of Dr. Pankey’s Cross I’ve always thought that the least understood and least appreciated aspect of
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Become a Step Down Transformer
Reactivity is hard-wired into all of us! By definition reactivity is an autonomic function related to a perception of threat.
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How to Have Meaningful Discussions
It’s critical to have discussions with team members about what behavioral influence entails. Behavioral conversations are efforts with patients to
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All Teams Need Continuous Development
It was August of 1995 when I walked through the doors of the Pankey Institute for the very first time.
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On Leading Others Effectively
Once you want to be a leader and you know yourself well enough, you’re ready to move on to helping
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Be the Kind of Leader You Want to Be
This is a continuation of a series of blogs exploring what it takes to become the leader you want to
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Willing and Able to Influence Behavior
I have heard many dentists say in one way or another that they are not leaders or don’t want to
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ABCs of Dental Office Organization: Part 2
The ABCs of dental office organization tell us how to prioritize our time, energy, and resources so that we can
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ABCs of Dental Office Organization: Part 1
Efficient office organization leads to effective office functioning. It frees team members up to take care of people. It can
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Understanding the Hygienist’s Expertise
It’s important to consider your hygienists as autonomous skilled professionals independent from your management. Of course, as the leader you
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