Why I Focus on Health-Centered Patients
More dental leaders are blogging on the subject of leading dental patients to improved health by learning what is important
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Practice Management
What The Pankey Institute Means to Me
The Pankey Institute is the world’s oldest, most prestigious learning center for advanced dentistry. Our Traverse City, Michigan dental practice
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What Type of Patient Relationship Distinguishes a Health-Centered Dental Practice?
I think all dentists would agree that mutually beneficial and enjoyable relationships with patients are key to a dental practice’s
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3 Tips that Have Helped Me Manage Emergency Appointments
Here are three tips that have helped me in organizing my practice so we can best manage same-day emergency patients
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Your Patients Want to Know You Are Thinking of Them During the Holidays
When leaves are turning red and yellow and grasses are turning shades of pink and brown, most of us start
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Managing Employee Compensation in a Fair & Open Way
As a small business owner emerging from the Covid crisis, one of the issues we face is how to manage
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How to Move Toward Independence in Dentistry (Part 2)
Mastery sits atop L. D. Pankey’s Ladder of Competency. The question is how does one achieve mastery? Once again it
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How to Move Towards Independence in Dentistry (Part 1)
Happiness for me in dentistry was always doing my best for patients who appreciated and wanted the best dentistry. When
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A Sturdy Foundation for Relationships
What would you like to build your relationships upon in your practice? With all the attention that is paid to
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Competing with “the Corporates”
In Seth Godin’s blog, he writes: “In all markets, the market leader gets an unfair advantage. That’s because casual and
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Why People Choose Your Dental Practice (Part 1)
In a world where the profession of dentistry is facing commoditization with the development of Dental Service Organizations (DSO’s) and
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