Becoming a Relationship-Based Advocate for Patient Health
Dentistry is rapidly segmenting into two distinct professions. One will be what most patients think of as traditional dentistry. The
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Practice Management
Why Your Team Is Critical to Delivering Exceptional Service: Part 2
Exceptional service is more than just a set of benchmarks we strive to reach in the dental practice daily. It’s
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Why Your Team Is Critical to Delivering Exceptional Service: Part 1
No dentist is an island, which is why you’re always hearing about the importance of your team. It’s a lesson
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No New Patients Isn’t Always the Problem
It’s a hard truth to swallow: acquiring more and more new patients won’t always lead to success or contentment. What
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Blurring the Line Between Work and Play
When we love what we do, we do it better. This is a popular lesson in literature and in life. Tom
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Actionable Dental Tips to Thrive in 2018: Part 2
Growth should be the primary goal of every dental practice. No matter how well things are going, planning for and
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Actionable Dental Tips to Thrive in 2018: Part 1
It’s my strong opinion that dental practices are either growing or they are in decline. A case could be made
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Referrals That Meet and Exceed Patient Expectations
There are so many different processes, techniques, and skills that go into a functional dental practice that it can be
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How to Show You Care
Our good intentions and true thoughts surrounding a difficult situation with a patient can get lost in the communication process.
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In the Details: Personal Patient Care
Throughout my dental hygiene, dental school, and residency programs, I was blessed to have exceptional instructors and role models. All
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Transitioning Your Relationship-Based Practice: Part 2
Buyers are actively seeking dental practice opportunities all over the country. With the influx of doctors to desirable areas, sellers
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