What The Pankey Institute Means to Me
The Pankey Institute is the world’s oldest, most prestigious learning center for advanced dentistry. Our Traverse City, Michigan dental practice
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Pankey Philosophy
What Type of Patient Relationship Distinguishes a Health-Centered Dental Practice?
I think all dentists would agree that mutually beneficial and enjoyable relationships with patients are key to a dental practice’s
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Trusting Dental Patient Intuition
I had a great reminder recently while I was working with a patient that listening to patients’ intuitions and beliefs
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My Patient Ron
We had another interesting week at the dental office when a patient (I’ll call Ron) came in. Ron has been
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Creating A Relationship Based Life – A True Story
New Patients / Patients of Record Often a dentist or team member can believe: A new patient or patient of
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The Role of Gratitude in Dental Practice
According to a recent survey released by the John Templeton Foundation, people are less likely to feel or express gratitude
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A Sturdy Foundation for Relationships
What would you like to build your relationships upon in your practice? With all the attention that is paid to
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An Abridged Biography of L.D. Pankey
In 1999, I participated in the writing of a 500-word bio of Dr. Lindsey Dewey Pankey, Sr. for his posthumous
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Unwitting Barriers to Care
Few people have worked as tirelessly to advance the thinking of L.D. Pankey and Bob Barkley as Rich Green DDS,
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Slip Slidin’ Away
If you watch one episode of Gordon Ramsay’s Kitchen Nightmares, you will see a repeating theme. Previously great restaurants have
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People Change But Not Very Much
L.D. Pankey famously said, “People change but not very much,” and hearing this for the very first time represented an
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