We All Need Personal Power
Life is a lot like a game, it’s a series of physical, emotional, and financial interactions with our environment and
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Communication
The Four Universal Promises of Leadership – Part 3
In previous parts of this series we looked at leadership, the self-commitment it requires, and the first of four universal
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The Surprising Impact of Flavored Topical Anesthetic
When I bought my dental practice in Glendale, Arizona, eight years ago, they were offering patients a choice of flavors
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The Four Universal Promises of Leadership - Part 2
In Part 1 of this series, I introduced you to a discussion about leadership and four universal promises of leadership. My next goal is to
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The Four Universal Promises of Leadership - Part 1
Warren Bennis, in his book, On Becoming A Leader, says, ”Becoming a leader is synonymous with becoming yourself. It is precisely that simple, and it’s also that
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The Journey of Uncharted Waters? Really?
As I watched the pandemic unfold from my vantage point in New Jersey, somehow the innocence of a child passed
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People Over Policies
Emotions can flare up rather unexpectedly. When it comes to our patients, we need to have our antenna up and
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Your Patients Want to Know… All Team Members Care About Them
Every one of you knows from your own experience with care providers that you want to have complete trust in them before accepting their recommended treatment. Your dental patients are no different, and
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Never Forget
When the art and science of dentistry are reduced down to primarily being about production and code mining, its spiritual
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Discover the Meaning
Every message a person tries to convey to another person has two components to it, the content of the message, and the feeling or
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Your Patients Want to Know… You Love What You Do
Patients gravitate toward and stay loyal to dental practices in which the dentist and care team love what they do. When you
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