Communication Archives

People Over Policies

March 16, 2020 Paul Henny DDS 0 Comments Communication, Emotions

Emotions can flare up rather unexpectedly. When it comes to our patients, we need to have our antenna up and

Your Patients Want to Know… All Team Members Care About Them

January 31, 2020 Deborah Bush, MA 0 Comments Building Relationships, Communication, Dental Experience, Doctor-Patient Relationship, Know Your Patient, Relationship-based, The Golden Rule

Every one of you knows from your own experience with care providers that you want to have complete trust in them before accepting their recommended treatment. Your dental patients are no different, and

Communication Pankey Philosophy

Never Forget

January 14, 2020 Paul Henny DDS 1 Comment Caring, dentistry, Doctor-Patient Relationship, Empathizing, Know Your Patient

When the art and science of dentistry are reduced down to primarily being about production and code mining, its spiritual

Communication Pankey Philosophy

Discover the Meaning

November 22, 2019 Paul Henny DDS 0 Comments

Every message a person tries to convey to another person has two components to it, the content of the message, and the feeling or

Communication

Your Patients Want to Know… You Love What You Do

November 18, 2019 Deborah Bush, MA 0 Comments Doctor-Patient Relationship, Happiness, Optimal Health, Optimism, Personal Values

Patients gravitate toward and stay loyal to dental practices in which the dentist and care team love what they do. When you

Communication

Acceptance

November 6, 2019 Kenneth E. Myers, DDS 1 Comment Acceptance, Patient Understanding, Positive Emotion, Self Discovery, Truth

Some time ago, I was listening to a person speak about love and replacing the word “love” with “forgiveness.” His

Communication Oral Health

Your Patients Want to Know…How to Better Control Diabetes through Oral Health

October 23, 2019October 23, 2019 Deborah Bush, MA 1 Comment Diabetes, Gum Inflammation, Healthy Regimen, Oral Health, Patient Communication

When it comes to diabetes, let your patients know about the impact oral inflammation can have on their health. Explain

Communication

The Voice

October 10, 2019 Bradley Portenoy, DDS 3 Comments Inner Voice, Voice

When I was a young dental student, the voice of “right from wrong” came from my instructors. Their voices annoyed

Communication Pankey Philosophy Practice Management

Five Keys to Success

October 8, 2019 Paul Henny DDS 1 Comment Communication, Dental Mastery

I’d like to tell you about my neighbor up here on Bent Mountain. His name is Mike Stockton. He personally

Communication Practice Management

The Relationship Based Dental Practice from the Patient’s Perspective

September 30, 2019 Kenneth E. Myers, DDS 0 Comments Doctor-Patient Relationship, Know Your Patient, Patient Understanding, Personalized Care

It’s early in the morning and the first sip of coffee full of that fresh aroma just went down with

Communication

Here. Now.

September 23, 2019 Paul Henny DDS 0 Comments Communication, Know Yourself, Mindfulness, Relationship-Driven Practice

While communicating, we can learn to become more mindful of the emotions which are rising up in our body and

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