True Listening in the Pre-Exam Interview
An essential technique in effective listening with new patients involves an interviewing discipline known as “bracketing.” Psychiatrist and author M.
Read MoreAn essential technique in effective listening with new patients involves an interviewing discipline known as “bracketing.” Psychiatrist and author M.
Read MoreTip 1: Develop the Habit of Clearing Your Mind as Your Move from Patient to Patient One of the hardest
Read MoreOccasionally we discover that we are not the right dental team for a particular patient or that the patient is
Read MoreAll of you have heard me quote the famous proverb: “Guard your heart for it is the wellspring of life.”
Read MoreWe had another interesting week at the dental office when a patient (I’ll call Ron) came in. Ron has been
Read MoreOne evening I was seated next to a new acquaintance at a dinner party. As we began the conversation, I
Read MoreDoctor L.D. Pankey would often say to me, “Communicate with others by making your examples relevant to the other person’s
Read MoreThe art of helping our patients develop ownership of their present condition and their desires for their dental health is
Read MoreBoth periodontal disease and TMD are inflammatory disorders. We have lots of dental patients who are suffering from the effects
Read MoreOver the past few months, I’ve had a series of coaching sessions with frustrated dentists due to many of their
Read MoreWhen I think of the small things my practice does on an everyday basis that have a big impact on
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