Who Tells Your Story?
Lin-Manuel Miranda concludes his iconic musical Hamilton with a piece titled, “Who Lives, Who Dies, Who Tells Your Story.” The
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Communication
How to Have Meaningful Discussions
It’s critical to have discussions with team members about what behavioral influence entails. Behavioral conversations are efforts with patients to
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On Leading Others Effectively
Once you want to be a leader and you know yourself well enough, you’re ready to move on to helping
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ABCs of Dental Office Organization: Part 2
The ABCs of dental office organization tell us how to prioritize our time, energy, and resources so that we can
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Case Study: Great Patient Expectations
Every successful dental case begins with a conversation. A Case of Great Dental Expectations “So what should we do next?”
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Trust in Relationship-Based Practices
What is trust and why does it matter in the relationship-based practice? Writer and public speaker Steven M. R. Covey
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Perio Screening vs Assessment
Time is a major priority in the thriving dental practice. Balancing the need for comprehensive care with the efficiency necessary
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The Patient’s Journey
Providing healthier mouths to patients and doing more fulfilling dentistry (and making more money as a result) are admirable goals
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Referring Your Patients to a Dentist You Trust
Referrals can be a real challenge, especially for those invested in building a strong relationship with their patients. It’s a bummer
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Becoming More Trustworthy
Trust is a central facet of human interaction, one that cannot be ignored in a dental or business setting. This
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Become a World-Class Listener Part 2
Listening is a skill everyone likes to talk about but very few actually know how to enact. It’s more challenging
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