Conversational Recall
Over the past few months, I’ve had a series of coaching sessions with frustrated dentists due to many of their
Read more
Communication
Check-In and Debrief at the Dental Visit
When I think of the small things my practice does on an everyday basis that have a big impact on
Read more
The B-A-G Reflection Process
For years now, I have followed this simple reflective process. I hope it proves to be helpful for you in your personal
Read more
On Addressing Traumatic Experiences
When we have experienced a deeply traumatic event, such as an emotionally laden death, or the near-death of a family
Read more
The Four Universal Promises of Leadership – Part 4
In previous parts of this series, we looked at a definition of leadership, the commitment it requires, and the first
Read more
We All Need Personal Power
Life is a lot like a game, it’s a series of physical, emotional, and financial interactions with our environment and
Read more
The Four Universal Promises of Leadership – Part 3
In previous parts of this series we looked at leadership, the self-commitment it requires, and the first of four universal
Read more
The Surprising Impact of Flavored Topical Anesthetic
When I bought my dental practice in Glendale, Arizona, eight years ago, they were offering patients a choice of flavors
Read more
The Four Universal Promises of Leadership - Part 2
In Part 1 of this series, I introduced you to a discussion about leadership and four universal promises of leadership. My next goal is to
Read more
The Four Universal Promises of Leadership - Part 1
Warren Bennis, in his book, On Becoming A Leader, says, ”Becoming a leader is synonymous with becoming yourself. It is precisely that simple, and it’s also that
Read more