Skip to content
PankeyGram

PankeyGram

PankeyGram Blog

  • About
    • Our History
    • The Pankey Experience
  • Articles
    • Most Recent
    • Communication
    • Continuing Education
    • Dentistry
    • Esthetics
    • Financial Management
    • Key Biscayne
    • Materials
    • Occlusion
    • Orthodontics
    • Practice Management
    • Restorative
    • Sleep
    • Treatment Planning
  • Courses
    • Essentials
      • About The Essentials Series
      • E1: Aesthetic & Functional Treatment Planning
      • E2: Occlusal Appliances & Equilibration
      • E3: Restorative Integration of Form & Function
      • E4: Posterior Reconstruction and Completing the Comprehensive Treatment Sequence
    • Workshops
      • The Pankey Hygienist: Where Clinical & Behavioral Science Unite
      • Occlusion 101 to 911: Keeping Your Restorations & Reputation Intact
      • Pankey Team Experience
      • The Art of Efficient Esthetics: A Hands-On Composite Course
      • Creating Great Case Acceptance
      • TMD & Orofacial Pain: Managing Complex Patients
    • Lectures
      • Mastering Anterior Implant Esthetics
      • Making it all Work – A Special Retreat for Women in Dentistry
    • Mastery Series
      • Mastering Business Essentials
      • Mastering Occlusal Concepts
      • Masters’ Week
      • Mastering Equilibration
      • Mastering Aesthetic Restorative Dentistry
    • Off-Campus Courses
      • Top Clinical Tips
  • FREE WEBINARS
  • Pankey Online
  • Study Clubs
  • Contact Us

Author: Will Kelly DMD

Occlusion 

Splint Therapy: Time Is on Our Side Part 2

Will Kelly DMD 1 Comment appliances, splints, TMD

Early in my career, I became frustrated with splint therapy. In the clinical area it was working. In theory, it

Read more
Occlusion Treatment Planning 

Splint Therapy: Time Is on Our Side Part 1

Will Kelly DMD 0 Comments appliances, splints, TMD

My experience with splint therapy was like most dentist’s prior to developing the skills taught at Pankey. In fact, my

Read more
Communication Practice Management 

On Providing a Fix vs an Experience: Part 3

Will Kelly DMD 0 Comments co-discovery, Customer Service, experience

There are three words on my business card that may seem obscure to patients at first. These words, which come

Read more
Communication Practice Management Treatment Planning 

On Providing a Fix vs an Experience: Part 2

Will Kelly DMD 1 Comment co-discovery, Communication, experience, Value

When a car breaks down, the way we choose to have it repaired says a lot about how much we

Read more
Communication Practice Management 

On Providing a Fix vs an Experience: Part 1

Will Kelly DMD 0 Comments co-discovery, Communication, relationship, Value

What makes dental care a valued investment versus a fix patients choose begrudgingly?  One morning I had an automobile breakdown

Read more
Communication Practice Management 

Please Bring Your Smartphone: Part 3

Will Kelly DMD 0 Comments referral, specialist, video

It’s time to start thinking of smartphones as an asset rather than a detriment to dental practices. Yes, they can be

Read more
Communication Practice Management Treatment Planning 

Please Bring Your Smartphone: Part 2

Will Kelly DMD 0 Comments Photography, treatment planning

In my last blog, I discussed the possible scenarios that could occur when your patient answers their phone during an

Read more
Practice Management 

Please Bring Your Smartphone: Part 1

Will Kelly DMD 0 Comments marketing, relationship

It’s been a decade and a half since I hung my shingle. While setting up and decorating my first office,

Read more

Search

Get PankeyGram by Email

Sign up to receive Pankeygram articles via email. We won't share your email with anyone.

ADA CERP Recognition


The Pankey Institute is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The Pankey Institute

The Pankey Institute
One Crandon Boulevard
Key Biscayne, FL 33149

Toll-free: 1.800.4PANKEY (1.800.472.6539)
Phone: 305.428.5500
Fax: 305.428.5567

Links

Visit Pankey.org

Terms of Use

Copyright © 2020 The Pankey Institute. All Rights Reserved.