Sheri Kay RDH, Author at PankeyGram

Touchstones? Which do you choose?

It seems we all have things I call “touchstones” that we keep around to help us feel grounded and to

How about a fun pre-pandemic memory? I was on a vacation cruise and had sought out a lounge to do

Over the past few months, I’ve had a series of coaching sessions with frustrated dentists due to many of their

There is a practice in Ohio I recently work with, in which the dentist and a young hygienist were having

It was August of 1995 when I first walked through the doors of The Pankey Institute. At that time, I

It was August of 1995 when I walked through the doors of the Pankey Institute for the very first time.

Amidst all the details that must be managed day in and day out at a dental practice, I’d like to

Sheri Kay RDH 2 Comments Phone

Okay teams, here I go again talking about basic phone skills. It might seem as though this is a pretty old

One pattern I’ve noticed lately in calls with my clients is that many dentists and their teams are frustrated about