What? Systems Can Be Fun?
How about a fun pre-pandemic memory? I was on a vacation cruise and had sought out a lounge to do
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Author: Sheri Kay RDH
Conversational Recall
Over the past few months, I’ve had a series of coaching sessions with frustrated dentists due to many of their
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Did Someone Say, Treatment Planting?
There is a practice in Ohio I recently work with, in which the dentist and a young hygienist were having
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Gratitude for the Last 25 Years of Learning
It was August of 1995 when I first walked through the doors of The Pankey Institute. At that time, I
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All Teams Need Continuous Development
It was August of 1995 when I walked through the doors of the Pankey Institute for the very first time.
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Why Calibrating Perio Probing Matters
Amidst all the details that must be managed day in and day out at a dental practice, I’d like to
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Dental Team Phone Skills
Okay teams, here I go again talking about basic phone skills. It might seem as though this is a pretty old
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Set Up New Hires for Success at Your Dental Practice
One pattern I’ve noticed lately in calls with my clients is that many dentists and their teams are frustrated about
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