Author: Sheri Kay RDH

Communication 

Conversational Recall

June 4, 2021June 4, 2021 Sheri Kay RDH 1 Comment Communication, Conversational Recall, Dental Team, leadership, Success

Over the past few months, I’ve had a series of coaching sessions with frustrated dentists due to many of their

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Treatment Planning 

Did Someone Say, Treatment Planting?

March 15, 2021March 15, 2021 Sheri Kay RDH 0 Comments Restorative Treatment, Treatment Plan

There is a practice in Ohio I recently work with, in which the dentist and a young hygienist were having

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Hygiene Team 

Gratitude for the Last 25 Years of Learning

October 28, 2019 Sheri Kay RDH 1 Comment Dental Hygienist, hygiene

It was August of 1995 when I first walked through the doors of The Pankey Institute. At that time, I

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Practice Management 

All Teams Need Continuous Development

January 24, 2019February 4, 2019 Sheri Kay RDH 1 Comment Communication, Practice growth, Team

It was August of 1995 when I walked through the doors of the Pankey Institute for the very first time.

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Dentistry Treatment Planning 

Why Calibrating Perio Probing Matters

May 18, 2018May 10, 2018 Sheri Kay RDH 0 Comments Dental Hygiene, exam, New Patients, Periodontal Diagnosis

Amidst all the details that must be managed day in and day out at a dental practice, I’d like to

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Communication Practice Management 

Dental Team Phone Skills

February 8, 2018February 1, 2018 Sheri Kay RDH 2 Comments Phone

Okay teams, here I go again talking about basic phone skills. It might seem as though this is a pretty old

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Communication Practice Management 

Set Up New Hires for Success at Your Dental Practice

July 11, 2017August 18, 2017 Sheri Kay RDH 0 Comments Communication, Hiring, Team

One pattern I’ve noticed lately in calls with my clients is that many dentists and their teams are frustrated about

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