Touchstones? Which do you choose?
It seems we all have things I call “touchstones” that we keep around to help us feel grounded and to
Read moreIt seems we all have things I call “touchstones” that we keep around to help us feel grounded and to
Read moreHow about a fun pre-pandemic memory? I was on a vacation cruise and had sought out a lounge to do
Read moreOver the past few months, I’ve had a series of coaching sessions with frustrated dentists due to many of their
Read moreThere is a practice in Ohio I recently work with, in which the dentist and a young hygienist were having
Read moreIt was August of 1995 when I first walked through the doors of The Pankey Institute. At that time, I
Read moreIt was August of 1995 when I walked through the doors of the Pankey Institute for the very first time.
Read moreAmidst all the details that must be managed day in and day out at a dental practice, I’d like to
Read moreOkay teams, here I go again talking about basic phone skills. It might seem as though this is a pretty old
Read moreOne pattern I’ve noticed lately in calls with my clients is that many dentists and their teams are frustrated about
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