True Listening in the Pre-Exam Interview
An essential technique in effective listening with new patients involves an interviewing discipline known as “bracketing.” Psychiatrist and author M.
Read MoreAn essential technique in effective listening with new patients involves an interviewing discipline known as “bracketing.” Psychiatrist and author M.
Read MoreIntroversion and extroversion are psychological preferences first outlined by Carl Jung and then implemented in psychological models such as the
Read MoreMore dental leaders are blogging on the subject of leading dental patients to improved health by learning what is important
Read MoreI think all dentists would agree that mutually beneficial and enjoyable relationships with patients are key to a dental practice’s
Read MoreWe had another interesting week at the dental office when a patient (I’ll call Ron) came in. Ron has been
Read MoreAccording to a recent survey released by the John Templeton Foundation, people are less likely to feel or express gratitude
Read MoreIn Seth Godin’s blog, he writes: “In all markets, the market leader gets an unfair advantage. That’s because casual and
Read MoreFew people have worked as tirelessly to advance the thinking of L.D. Pankey and Bob Barkley as Rich Green DDS,
Read MoreIf I were to select one word most strongly associated with a successful relationship-based, health-centered practice, it would be the
Read MoreL.D. Pankey famously said, “People change but not very much,” and hearing this for the very first time represented an
Read MoreWhen we have experienced a deeply traumatic event, such as an emotionally laden death, or the near-death of a family
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