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Author: Paul Henny DDS

Growth 

A Meditation on the Personalities of Dentists

Paul Henny DDS 0 Comments Doctor-Patient Relationship, Extrovert, Introvert, Know Yourself

Introversion and extroversion are psychological preferences first outlined by Carl Jung and then implemented in psychological models such as the

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Pankey Philosophy Practice Management 

Why I Focus on Health-Centered Patients

Paul Henny DDS 0 Comments health-centered, Oral Health, Restorative Dentistry

More dental leaders are blogging on the subject of leading dental patients to improved health by learning what is important

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Pankey Philosophy Practice Management 

What Type of Patient Relationship Distinguishes a Health-Centered Dental Practice?

Paul Henny DDS 0 Comments dentistry, Doctor-Patient Relationship, Pankey Philosophy, Patient Communication

I think all dentists would agree that mutually beneficial and enjoyable relationships with patients are key to a dental practice’s

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Communication Pankey Philosophy 

My Patient Ron

Paul Henny DDS 0 Comments Communication, Doctor-Patient Relationship, Pankey Philosophy, Patient Communication

We had another interesting week at the dental office when a patient (I’ll call Ron) came in. Ron has been

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Pankey Philosophy 

The Role of Gratitude in Dental Practice

Paul Henny DDS 3 Comments Gratitude, Happiness, Performance, Thank You, Thankful

According to a recent survey released by the John Templeton Foundation, people are less likely to feel or express gratitude

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Practice Management 

Competing with “the Corporates”

Paul Henny DDS 1 Comment business management, Business Model, Private Practice, Target Audience

In Seth Godin’s blog, he writes: “In all markets, the market leader gets an unfair advantage. That’s because casual and

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Pankey Philosophy 

Unwitting Barriers to Care

Paul Henny DDS 2 Comments Behavior, Bob Barkley, Co-Disovery, Patient Understanding, Personal Philosophy, Rich Green

Few people have worked as tirelessly to advance the thinking of L.D. Pankey and Bob Barkley as Rich Green DDS,

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Continuing Education Leadership 

Bring on the New Year! It’s all about Growth.

Paul Henny DDS 2 Comments Growth, Personal Growth, Practice growth, Purposeful Work

If I were to select one word most strongly associated with a successful relationship-based, health-centered practice, it would be the

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Pankey Philosophy 

People Change But Not Very Much

Paul Henny DDS 5 Comments L.D.Pankey, Pankey Philosophy, Perception, Piaget, Psychology

L.D. Pankey famously said, “People change but not very much,” and hearing this for the very first time represented an

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Communication 

On Addressing Traumatic Experiences

Paul Henny DDS 1 Comment CoDiscovery, Covid-19, health-centered, Relationship-based, Trauma, Understanding

When we have experienced a deeply traumatic event, such as an emotionally laden death, or the near-death of a family

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Marketing 

Do You Have a Marketing Problem?

Paul Henny DDS 1 Comment business management, Dental Business, marketing, Target Audience

Seth Godin recently asked, “What are the symptoms of a marketing problem?” and continued…  We have a ‘marketing problem’ when: 

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The Pankey Institute is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

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