North Shetter DDS, Author at PankeyGram

Dear New Associate

North Shetter DDS 2 Comments Pankey Philosophy, Practice Management, Quality Care, Team

A great doctor-patient relationship is the key to delivering quality care. The ideal model to help people move toward optimal

Practice Management

Managing Employee Compensation in a Fair & Open Way

North Shetter DDS 0 Comments Dental Practice, Employee, Fair, Relationship-based, Relationship-Driven Practice

As a small business owner emerging from the Covid crisis, one of the issues we face is how to manage

Practice Management

Why People Choose Your Dental Practice (Part 1)

North Shetter DDS 0 Comments Behavior, experience, Patient-Centered, Respect

In a world where the profession of dentistry is facing commoditization with the development of Dental Service Organizations (DSO’s) and

Financial Management Practice Management

Five P’s for a Better Future

North Shetter DDS 0 Comments Collections, Patients, Performance, planning, Poor, Prevents, production, Profit, Proper, Staff Costs

In times of disruption, small changes can have a large impact. Follow the 5 P’s and see where Proper Planning

Dental Technology

Up Your Game

North Shetter DDS 0 Comments Dental Products, Dental Technology, Dentrix VoicePro, digital technology, iTero, Perio, Quality, Soft Tissue Laser

Over the years I have visited many offices and found every office has a special “hideaway” reserved for the new

Financial Management

Re-starting Your Practice – How Will You Handle Fees?

North Shetter DDS 0 Comments ADA, fees, OSHA, PPE, systems

We are “all in” on getting ready for our office to re-open. We have been in dialogue with our team members,

Practice Management

My Office Is Closed. Now What?

North Shetter DDS 0 Comments Coronavirus, Covid-19, Dental Office, Dental Practice

Covid-19 is a true Black Swan event for everyone around the world. Suddenly all dentists are banned from practice, except for

Dentistry Sleep

Should Dentistry Be in the Airway Business?

North Shetter DDS 0 Comments AIrway, Dental Sleep Medicine, Doctor-Patient Relationship, Sleep Apnea

We are bombarded weekly with ads for this or that course in “airway management” or “how to make money treating sleep

Pankey Philosophy

Finding Your Philosophy

North Shetter DDS 0 Comments Blog, Fee For Service, Journal, Key Goals, L.D.Pankey, philosophy, Success, Work Life Balance

After about ten years in practice, I had “one of those days” when I sat down at the end of the day and

Dentistry

Hard Skills/Soft Skills Part 2

North Shetter DDS 0 Comments Emotional Intelligence, Growth, Skills, Technical, Treatment Plan

In Part 1, I discussed combining Hard Skills and Soft Skills to wisely and intentionally produce the best outcomes. Soft

Dentistry

Hard Skills/Soft Skills Part 1

North Shetter DDS 0 Comments Emotional Intelligence, Growth, Skills, Technical, Treatment Plan

There have been numerous articles lately about the growing importance of “soft skills” (behaviorally adept process) in the development of a successful

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