Trust – A Cornerstone in Your Practice
In a world driven by media hype and often false narratives, how can we convey, and deliver, that we are
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Author: North Shetter DDS
Learning the Essentials
In his recent book Subtract–The Untapped Science of Less, University of Virginia professor of design Dr. Leidy Klotz points out
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Dear New Associate
A great doctor-patient relationship is the key to delivering quality care. The ideal model to help people move toward optimal
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Managing Employee Compensation in a Fair & Open Way
As a small business owner emerging from the Covid crisis, one of the issues we face is how to manage
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Why People Choose Your Dental Practice (Part 1)
In a world where the profession of dentistry is facing commoditization with the development of Dental Service Organizations (DSO’s) and
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Five P’s for a Better Future
In times of disruption, small changes can have a large impact. Follow the 5 P’s and see where Proper Planning
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Up Your Game
Over the years I have visited many offices and found every office has a special “hideaway” reserved for the new
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Re-starting Your Practice – How Will You Handle Fees?
We are “all in” on getting ready for our office to re-open. We have been in dialogue with our team members,
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My Office Is Closed. Now What?
Covid-19 is a true Black Swan event for everyone around the world. Suddenly all dentists are banned from practice, except for
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Should Dentistry Be in the Airway Business?
We are bombarded weekly with ads for this or that course in “airway management” or “how to make money treating sleep
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Finding Your Philosophy
After about ten years in practice, I had “one of those days” when I sat down at the end of the day and
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