The Art of Influencing Our Patients Part 4: An Opportunity to Collaborate
After practicing dental hygiene for more than twenty years, I went to work in the office of Dr. Doug Roth
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Author: Mary Osborne RDH
The Art of Influencing Our Patients Part 3: An Opportunity to Engage
Many times, patients have some sense about their overall health, but have no idea about what is going on in
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The Art of Influencing Our Patients Part 2: An Opportunity to Develop Patient Understanding & Confidence
In dentistry, we’re clear about the connections among the teeth, the muscles, the bone, and the joints—and how all these
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The Art of Influencing Our Patients Part 1: An Opportunity for Experiential Learning
All dental schools teach a system for doing a clinical examination. The goal is typically to gather as much information
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Staying in the Question – Part 3
Ask One More Question One of the ways I have learned to Stay in the Question is to practice asking
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Staying in the Question – Part 2
Staying in the question — staying curious about what more you can learn about each dental patient and the intention
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Staying in the Question – Part 1
The art of helping our patients develop ownership of their present condition and their desires for their dental health is
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A Sturdy Foundation for Relationships
What would you like to build your relationships upon in your practice? With all the attention that is paid to
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Know Yourself
The Least Understood Part of Dr. Pankey’s Cross I’ve always thought that the least understood and least appreciated aspect of
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Understanding the Hygienist’s Expertise
It’s important to consider your hygienists as autonomous skilled professionals independent from your management. Of course, as the leader you
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How to Support Your New Hygienists
Hygienists make up a huge component of a dental practice’s atmosphere and productivity. You should be devoting plenty of time
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