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Author: Deborah Bush, MA

Practice Management 

12 Things DSOs Strive to Do that Private Practices Can Do to Flourish

Deborah Bush, MA 0 Comments Dental Practice, Practice growth, Practice Management, Practice Model

For support organizations and dental service organizations (DSOs) to scale, they focus on developing a branding patient experience and a

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Practice Management 

Your Patients Want to Know You Are Thinking of Them During the Holidays

Deborah Bush, MA 2 Comments Holiday, Patient Communication, Patient Understanding, Wellbeing

When leaves are turning red and yellow and grasses are turning shades of pink and brown, most of us start

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Pankey Philosophy 

An Abridged Biography of L.D. Pankey

Deborah Bush, MA 6 Comments dentistry, L.D. Pankey, Pankey Philosophy, The Continuum

In 1999, I participated in the writing of a 500-word bio of Dr. Lindsey Dewey Pankey, Sr. for his posthumous

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Oral Health 

Your Patients Want Thorough Oral Cancer Screening

Deborah Bush, MA 3 Comments Know Your Patient, Oral Cancer, Oropharyngeal Cancer, Patient Screening

Why Patients Want Early Detection For more than a decade, there has been an increase in the occurrence of head

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Communication 

Your Patients Want to Know… All Team Members Care About Them

Deborah Bush, MA 0 Comments Building Relationships, Communication, Dental Experience, Doctor-Patient Relationship, Know Your Patient, Relationship-based, The Golden Rule

Every one of you knows from your own experience with care providers that you want to have complete trust in them before accepting their recommended treatment. Your dental patients are no different, and

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Communication 

Your Patients Want to Know… You Love What You Do

Deborah Bush, MA 0 Comments Doctor-Patient Relationship, Happiness, Optimal Health, Optimism, Personal Values

Patients gravitate toward and stay loyal to dental practices in which the dentist and care team love what they do.   When you

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Communication Oral Health 

Your Patients Want to Know…How to Better Control Diabetes through Oral Health

Deborah Bush, MA 1 Comment Diabetes, Gum Inflammation, Healthy Regimen, Oral Health, Patient Communication

When it comes to diabetes, let your patients know about the impact oral inflammation can have on their health. Explain

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Practice Management Team 

Your Patients Want to Know…You Appreciate Your Team

Deborah Bush, MA 2 Comments Doctor-Patient Relationship, Know Your Patient

A patient’s feeling of comfort and trust is increased when you demonstrate you appreciate your team. Showing appreciation to your

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Communication Dentistry 

Selling Dentistry

Deborah Bush, MA 0 Comments Building Relationships, dentistry, trust

Janet Hagerman’s book, Selling Dentistry – Ethically, Elegantly, Effectively, presents a provocative and compelling analysis of how sales opportunities are

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Dentistry Sleep 

Your Patients Want to Know: Is Sleep Apnea Causing their Morning Headaches?

Deborah Bush, MA 0 Comments Dental Sleep, Headaches, OSA, Sleep Apnea, Sleep Disorders, TMD

You are accustomed to consulting with patients about the association of TMD with craniofacial pain, but the link to sleep

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Dentistry Financial Management Practice Management 

Just When You Thought You Had Seen the Worst

Deborah Bush, MA 0 Comments Dental Insurance

Theresa Duncan from Odyssey Management has been one of the top 25 women in Dentistry, and for over 20 years,

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The Pankey Institute is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

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