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Author: Bill Gregg DDS

Work/Life Balance 

Zeroing in on Well Being at Work (Part 2): Gallup’s Universal Elements of Well Being

Bill Gregg DDS 0 Comments Dental Team, Flexibility, Thriving, Well-being, Work Life Balance

Reading Gallup’s 2021 book Well Being at Work: How to Build Resilient and Thriving Teams by Jim Clifton and Jim

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Work/Life Balance 

Zeroing in on Well-being at Work (Part 1)

Bill Gregg DDS 1 Comment Flexibility, Future, Well-being, Work Life Balance

Why is well-being at work so important now? In the latest Gallup organization interviews, one in four Americans reported feeling a lot

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Communication 

The B-A-G Reflection Process

Bill Gregg DDS 2 Comments Accomplishments, Apply Your Knowledge, Blessings, Goals, Know Your Patient, know your work, Knowing Yourself

For years now, I have followed this simple reflective process. I hope it proves to be helpful for you in your personal

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Communication Practice Management 

How to Have Meaningful Discussions

Bill Gregg DDS 1 Comment Communication, Listening, Patient Communication

It’s critical to have discussions with team members about what behavioral influence entails. Behavioral conversations are efforts with patients to

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Communication Practice Management 

ABCs of Dental Office Organization: Part 2

Bill Gregg DDS 0 Comments Communication, Team

The ABCs of dental office organization tell us how to prioritize our time, energy, and resources so that we can

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Practice Management Uncategorized 

ABCs of Dental Office Organization: Part 1

Bill Gregg DDS 0 Comments Practice Model, Team

Efficient office organization leads to effective office functioning. It frees team members up to take care of people. It can

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Communication Practice Management 

Become a World-Class Listener Part 2

Bill Gregg DDS 1 Comment Communication, Patient Communication, relationship

Listening is a skill everyone likes to talk about but very few actually know how to enact. It’s more challenging

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Communication Practice Management 

Become a World-Class Listener Part 1

Bill Gregg DDS 1 Comment Communication, Listening, Patient Communication, relationship

Dr. Pankey had an advantage most of us do not that made him a world-class listener. Often labeled a disability,

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Communication Practice Management 

Trust in the First 10 Seconds

Bill Gregg DDS 0 Comments Communication, Listening, relationship

Do you want to develop an emotionally engaged, relationship-based practice where people choose you over the insurance-driven option? It is

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Communication Occlusion Treatment Planning 

An Occlusion-Focused Hygiene Exam

Bill Gregg DDS 1 Comment co-discovery, Communication, Dental Hygiene, occlusion

During an occlusion-focused hygiene exam, there are certain things the hygienist should pinpoint. This will help them develop a deeper

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Communication Occlusion Practice Management 

Becoming a Relationship-Based Advocate for Patient Health

Bill Gregg DDS 1 Comment Dental Hygiene, Health, relationship

Dentistry is rapidly segmenting into two distinct professions. One will be what most patients think of as traditional dentistry. The

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ADA CERP Recognition


The Pankey Institute is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

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