The B-A-G Reflection Process
For years now, I have followed this simple reflective process. I hope it proves to be helpful for you in your personal
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Author: Bill Gregg DDS
How to Have Meaningful Discussions
It’s critical to have discussions with team members about what behavioral influence entails. Behavioral conversations are efforts with patients to
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ABCs of Dental Office Organization: Part 2
The ABCs of dental office organization tell us how to prioritize our time, energy, and resources so that we can
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ABCs of Dental Office Organization: Part 1
Efficient office organization leads to effective office functioning. It frees team members up to take care of people. It can
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Become a World-Class Listener Part 2
Listening is a skill everyone likes to talk about but very few actually know how to enact. It’s more challenging
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Become a World-Class Listener Part 1
Dr. Pankey had an advantage most of us do not that made him a world-class listener. Often labeled a disability,
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Trust in the First 10 Seconds
Do you want to develop an emotionally engaged, relationship-based practice where people choose you over the insurance-driven option? It is
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An Occlusion-Focused Hygiene Exam
During an occlusion-focused hygiene exam, there are certain things the hygienist should pinpoint. This will help them develop a deeper
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Becoming a Relationship-Based Advocate for Patient Health
Dentistry is rapidly segmenting into two distinct professions. One will be what most patients think of as traditional dentistry. The
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